CONTACT US
Location
Auckland, New Zealand
Sales & Other Enquiries
+64 (021) 0919 9744
info@mjislamiccollection.com
FREQUENTLY ASKED QUESTIONS
We accept a variety of payment methods including major credit cards (Visa, Mastercard), PayPal, and bank transfers.
Orders are typically processed within 7-9 business days. Shipping times may vary depending on the destination and shipping method selected during checkout. Customers will receive a tracking number via email to monitor the status of their shipment.
- Yes, we offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs department.
We offer a 07-day return or exchange policy for items that are unused, in the same condition as received, and in their original packaging. Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.
Yes, all our Arabic calligraphy artworks are handmade by skilled artisans, ensuring high quality and authenticity.
We offer customization options for our products. Please contact our customer support team to discuss your specific requirements.
For further questions or assistance with your order, you can contact our customer support team via email at info@mjislamiccollection.comĀ or through our website’s contact form. Our team is dedicated to providing excellent customer service and will respond to your inquiries promptly.
Yes, you can request a specific Quranic verse or Hadith to be featured in a custom artwork. Please reach out to our customer support team to discuss your customization preferences and requirements.
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your order and track its delivery progress. If you encounter any issues with tracking your order, please don’t hesitate to contact our customer support team for assistance.