Shipping and Return Policy

Shipping Policy:

  1. Shipping Times: Orders are typically processed within 7-9 business days. Once processed, shipping times may vary depending on the destination and shipping method selected during checkout. Customers will receive a tracking number via email to monitor the status of their shipment.

  2. Shipping Rates: Shipping rates are calculated based on the weight of the order and the selected shipping method. Rates will be displayed at checkout before the order is finalized.

  3. International Shipping: We offer international shipping to selected countries. International customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs department.

Return Policy:

  1. Returns and Exchanges: We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 07 days of receiving your order for a refund or exchange. To be eligible for a return or exchange, the item(s) must be unused, in the same condition as received, and in its original packaging.

  2. Return Process: To initiate a return or exchange, please contact our customer service team with your order number and reason for return. We will provide you with instructions on how to return the item(s). Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.

  3. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to the original method of payment within 5-7 business days. Please note that shipping fees are non-refundable.

  4. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as needed, and we may request photo evidence of the damage for our records.

Please feel free to contact us with any questions or concerns regarding our shipping and return policy. We strive to provide excellent customer service and ensure a positive shopping experience for all our customers.